The New South Wales authorities might be rebuilding its digital licensing platform, bringing in CGI to untangle the present programs at the moment utilized by the state.
The settlement with the Division of Buyer Service will see CGI assist a “digital first method to state licensing”, utilizing Calytera’s Amanda licencing platform used internationally for broad licensing capabilities.
The five-year contract, CGI stated, would see it ship a “new imaginative and prescient for licensing” that goals to include identification verification, automated approval processes, and an built-in fee engine. It stated the brand new platform would enable licenses satisfying all approval standards instantly issued on-line.
“The brand new answer will progressively substitute the varied options at the moment used with a view to present a complete and unified single platform,” CGI senior vice chairman Les Davey informed ZDNet.
The brand new cloud-based system, Davey stated, would combine with the Service NSW MyService utility and is totally built-in with the MyService platform.
An preliminary deployment was rolled out in early December and the event of additional license varieties is underway, CGI stated.
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“This new endeavour with CGI and Calytera is a good first step in revitalising our licensing system in NSW and helps our imaginative and prescient to deliver a digital-first method to our buyer providers,” Division of Buyer Service govt director of digital applications Reece Clementi added.
“We’re trying ahead to rolling out this new system for extra license varieties to create ever better efficiencies for our inner processes and guarantee we’re offering a superb consumer expertise for each NSW authorities workers and residents.”
The federal government in Might revealed that 53% of all licence holders — or three million drivers — within the state have opted to embrace the digital driver licence.
The digital licence was launched in November 2019 and is accessible by way of the Service NSW app.
The state authorities made the first wave of its digital licences accessible by way of the “My Licences” digital pockets within the Service NSW app in late 2016, which permits NSW residents to resume their licence and replace their particulars with no need to go to a Service NSW centre.